This Privacy Policy describes how ToneMetal (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or make a purchase from https://tonemetal.com.
Information We Collect
When you use our website, we may collect the following information:
Personal information you provide, such as name, email address, shipping address, and order details
Payment-related information necessary to process transactions (handled securely by third-party payment providers)
Technical information such as IP address, browser type, device information, and usage data
We do not store full payment card details on our servers.
How We Use Your Information
We use the information collected to:
Process and fulfill orders
Communicate with customers regarding orders or inquiries
Provide customer support
Improve website functionality and user experience
Detect and prevent fraud or unauthorized activity
Sharing of Information
We do not sell or rent personal information.
Information may be shared only with trusted third parties required to operate our business, including:
Payment processors
Shipping and logistics providers
Website hosting and analytics services
These third parties are authorized to use personal information only as necessary to provide their services.
International Operations
ToneMetal operates internationally, and customer information may be processed or stored in different countries depending on operational and service requirements. We take reasonable steps to ensure personal data is handled securely and in accordance with applicable data protection laws.
Data Security
We implement reasonable technical and organizational measures to protect personal information. Our website uses SSL encryption to secure data transmitted through the site.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You can control cookie settings through your browser preferences.
Your Rights
Depending on your location, you may have the right to:
Request access to personal data we hold about you
Request correction or deletion of your personal information
Requests can be made through our Contact page.
Contact Information
Email：support@ToneMetal.com
For privacy-related questions or requests, please contact us through our official Contact page:
https://tonemetal.com/contact-us
All privacy inquiries are handled through this channel.